ORDER PROCESSING
Orders are processed and prepared for shipment within 3–5 business days, excluding weekends and holidays. Once your order ships, tracking information will be sent to the email address provided at checkout.
SHIPPING
Delivery times begin after the processing period and may vary depending on the shipping carrier. Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible.
EXCHANGES & STORE CREDIT
We accept requests for exchanges or store credit within 14 days of delivery. Items must be unworn, unwashed, free of stains, odors, or damage, and returned in their original condition.
We do not offer cash refunds. Approved returns will receive an exchange or store credit. Original shipping charges are non-refundable. Items marked final sale cannot be returned unless they arrived damaged, defective, or incorrect.
RETURN SHIPPING
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Trilogy456wear cannot guarantee receipt of returns without tracking.
If your order arrives damaged, defective, or incorrect, contact us through our Contact page with your order number and clear photos. Trilogy456wear will cover the return shipping when the error is ours.
All returns must be approved before being mailed.